What do you need help with today?
Click any question — it jumps you straight to the right video
Need a Refill?
Submit your request before you run out
When to Request
Submit your refill request 7–14 days before your medication runs out. This ensures our provider has time to review your chart.
What Happens Next
- Request sent to our provider team
- Pharmacy prepares & ships your order
- You receive tracking details
Shipping times may vary — submitting early helps prevent any gaps in your treatment.
Start Here — Watch in Order
Your first 6 videos before beginning medication
Educational only. Always follow your provider's plan.
Overview of expectations, healthy habits, and how to think of the medication as a tool, not a cure.
Tips & Troubleshooting
Additional guidance for ongoing treatment
Ready to Request Your Refill?
Our clinical team reviews every request within 1–2 business days.